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Privacy Policy

Privacy Policy

We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This is the way we handle information:

Information Collection and Use

Clinical Formula is the sole owner of the information collected on We collect information from our visitors at several different points on our Web site.

Visitor-Keyed Information

We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

Our visitor also has the ability to correct inaccuracies in contact information and unique identifiers. .

On request with verification, we will give the visitor a reminder with unique identifier information (e.g., customer number or password).

We do not share our customers' information with third parties for marketing purposes.


A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. We use two kinds of cookies, session cookies and persistent cookies. 
Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at our site. For example, the Session_ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session_ID cookie, you cannot add merchandise to your bag or make any purchases. 
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. You can browse our site without accepting a persistent cookie. However, you cannot add merchandise to your bag or make any purchases. You may set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which provides you with the opportunity to decide whether you want to accept it or not. In many instances, the "help" button on your browser tool bar will tell you how you can take these steps.

E-mail Addresses

When a visitor gives us her or his e-mail address, or sends us e-mail correspondence, we retain such e-mail address. We do not share our e-mail lists with third parties for marketing purposes. We use e-mail addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your e-mail address to share information about our products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If we do send you a promotional e-mail, you will be given the opportunity to decline receiving similar e-mails in the future. If you wish to decline receiving such emails in the future, please click here.


We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. All other data transfer is conducted through a secure phone or cable line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.


If required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information.

Terms of Use

The following are terms of a legal agreement between you and Clinical Formula ("Terms"). By accessing, browsing, using, framing and/or linking to this Web site ("Site"), you acknowledge that you read, understand, and agree to be bound by these Terms and to comply with all applicable laws and regulations, re-export control laws and Users of this Site acknowledge that they are 18 years or older. If you do not agree to these Terms, do not use this Site. In the event that one or more provisions of the Terms shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such validity, illegality, or unenforceability shall not affect any other provision contained in the Terms, which shall remain valid and enforceable.

General Disclaimer

The information and graphics ("Materials") on the site have been provided or complied by Clinical Formula and/or the third parties resources. While we have attempted to provide accurate Materials on the Site, no representation is made or warranty given as to the completeness or accuracy of the Materials. The Materials may be shown as approximate, or may be incomplete, may contain errors, may appear slightly different in size or color than the actual items or may have become out of date. However, Clinical Formula customers can always return the purchased items, subject to our return policy. The Materials on this site are provided without warranty of any kind. Clinical Formula shall not be liable for any damage or suffered by or injury caused to you including any direct, indirect, special, consequential, and/or incendental damages, resulting from using or reliance on the Materials provided on this site or from your access to or inability to access to this site. No advice or information, whether oral or written, obtained by a visitor or customer from Clinical Formula, shall create any warranty not expressly made herein. In addition, Clinical Formula may periodically schedules system downtime for maintenance and other purposes or the unplanned system outages also may occur. Futhermore, Clinical Formula may have some products being out of stock, back order, or discontinued. Clinical Formula shall make its best effort to update the information to the visitors and customers, however, Clinical Formula has no liability whatsoever for the consequences of the results of unavailability of the Clinical Formula site or for any loss of data or transactions caused by planned or unplanned system outages or the delay, misdelivery, or non-delivery of products cuased by the limitation of stocks.

Links to Third-Party Web sites: Framing

This Site may or may not provide links or references to other sites, if provide, Clinical Formulaa has no responsibility for the content of these other sites, does not make any representations or give any warranties with respect to any information contained in or at these other sites, and shall not be liable for any damages or injury arising from the content of these other sites. Clinical Formula does not endorse companies or products to which it has provided links. Any links to other sites are provided merely as a convenience to the users of this Site and, if you decide to access any of the third party sites linked to this Site, you do so entirely at your own risk. Clinical Formula reserves the right to terminate any link or linking program at any time. You acknowledge that this Site may link to other Web sites not controlled by Clinical Formula and that Clinical Formula is not responsible for the data collection policies of these sites. Consult the Terms of Use, Acceptable Use Policies, or other agreements of each Web site you visit. There may be circumstances where access to this Site is provided by a hypertext link located at another Web site. Clinical Formula does not make any representations or give any warranties with respect to any information contained in or at these other sites and Clinical Formula shall not be liable for any damages or injury arising from the content of these other sites. Clinical Formula does not endorse the individuals, companies, or other similar entities, or any products or materials associated with such individuals, companies, or other similar entities, which provide a link to this Site at their Web sites. Unless approved in writing in advance by Clinical Formula, you agree not to: (a) provide or create a link to this Site; and (b) create any frames at any other Web sites pertaining to any of the Materials located at this Site. Contact the Clinical Formula Webmaster to seek approval for linking to this Site.


The Materials published on this Site may include inaccuracies or typographical errors. Changes -- including, but not limited to, images and quoted prices -- may be made periodically to the Materials. Clinical Formula may also make improvements and/or changes in the policies or other services described in the Materials at any time without notice. Clinical Formula shall have the right to revise these Terms at any time by updating this posting. By linking, accessing, browsing, and/or using this Site, you agree to be bound by any such revisions and should therefore periodically visit this Site to determine the then-current Terms to which you are bound.

User Communications

Subject to the parameters and restrictions set forth in our Online Privacy Policy, Clinical Formula is under no obligation to refrain from reproducing, publishing, or otherwise using communications you send to or receive from this Site or otherwise send to or receive from Clinical Formula by electronic mail or other electronic means, including any ideas, suggestions, inventions, concepts, techniques, or know-how disclosed therein, for any purpose, including the developing, manufacturing, and/or marketing of products or services incorporating such information. You hereby give Clinical Formula your consent to use your personal data consistent with Clinical Formula's Online Privacy Policy.


No delay or omission by Clinical Formula to exercise any right occurring upon any noncompliance on your part with respect to any of the terms of this Agreement shall impair any such right or power or be construed to be a waiver thereof. Any waiver by Clinical Formula of any of the covenants, conditions, or agreements to be performed by you shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained.

Trademark/Service Mark/Copy Rights Information

The Clinical Formula logo(s) which display(s) on this Site or on the packaging or the products whether in constant form and format or in different form and format and whether there are other marks designated with such as "®" which is registered service/trade marks, or "SM" which is registered service marks, or "TM" which is registered trade marks, or not, are the marks and rights and properties of Clinical Formula in the United States and/or other countries. These marks may be used publicly only with prior permission of Clinical Formula. Fair use of Clinical Formula's marks in advertising and promotion of Clinical Formula services requires proper acknowledgment. All other trademarks and service marks referenced in this Site are the property of their respective owners. The photographs or images of products and the articles or information in this Site are the property of Clinical Formulaand may not be used without permission of Clinical Formula. 

Trademark Notice: The artwork, designs and trademarks of any third parties imprinted on the products displayed herein or displayed on the webpages (if any) are properties of such third parties and unless specified otherwise such as being an affilate, we are not selling their products as well as they are not intended to represent that the products are either endorsed by, or produced for us by the owners of the artwork, design or trademark.